Frequently asked questions

Material, watertightness, care, delivery times, returns and custom pieces — the questions we are asked most often.

What are the objects made of?

From bio-based PLA, a plastic made from renewable raw materials. The exact material is stated on every product page.

Are the vases watertight?

Objects explicitly described as manufactured watertight were tested before shipping. Clear water is all it takes to clean them — please leave out detergents: they can wear on the matte surface, and they are not needed anyway.

Can I order without an account?

Yes. The entire checkout runs as a guest order — registration is never required. We only need an email address for the order confirmation. You can check the status later under “Track your order” using your order number and email address.

Are the visible layers a defect?

No. The layer structure is part of the design and creates the play of light on the surface. It is more visible on faceted forms than on curved ones.

Can I have my own object made?

Yes. Under “Custom design” you can describe your idea and upload any files you have. We will get back to you with an assessment of feasibility and cost.